Find commonly asked questions about our mobility products below.
1. How do I select the right equipment for me?
To ensure comfort and safety, mobility equipment must first possess adequate capacity for a persons’ height and weight. The second consideration is the environment in which the equipment will be operated. Rough or outdoor terrain may require more power or larger tires, while primarily indoor use may call for smaller tires and a better turning radius. Our certified technicians will need to evaluate your home (at no charge) to ensure proper measurements and educate you on other needs such as ramps, vehicle lifts, stair lifts, etc…
2. What’s the difference between a power wheelchair and a scooter?
A power wheelchair is an excellent choice for indoor use. It fits almost anywhere and turns on a dime. The scooter has a handlebar design; and while it is slightly larger than a power chair, it is perfect for use outside the home. Our staff will help determine if a power or scooter is best for you.
3. How much do stairlifts costs?
They start at about $3,300. You would need to call us for a free in-home evaluation so we can take measurements and check for obstacles. Stairlifts are an inexpensive alternative to moving out of your home.
4. Can I try out a mobility device before I buy?
Yes. Come visit our beautiful new 4,000 sq. ft. showroom stocked with hundreds of devices ready for demonstration. Our salespeople are professionally trained and certified to help you select the perfect device to fit your needs.
5. What are some limitations I should consider?
Your selection of a mobility device may be limited by your physical ability, vehicle type for transportation, your weight, your environment, doorways, etc… Miller Mobility Products recommends talking to one of our trained specialists before your make a purchase.
6. How do I charge the battery?
Each chair has a cord for recharging, stairlifts always stay plugged in, and vehicle lifts run off the vehicle’s battery. Simply plug your chair into a regular 3-prong electrical socket at night, and it will be ready to go in the morning. It is recommended that the power chair be turned off before charging.
8. How do I get service after I purchased from Miller Mobility Products?
Your satisfaction is our number 1 priority. Just call us and we’ll schedule an appointment for you to bring in your equipment or we’ll come to you.
10. What kind of warranty do you offer?
All products have a manufacturers’ parts and product warranty. Terms vary depending on the manufacturer. All new installed equipment carries a one-year labor warranty included in the price, provided all work is done by Miller Mobility Products. Used and refurbished equipment is sold AS IS with no warranty.
11. Do I need a vertical platform lift or a ramp?
Ramps work well with more available space to work with, vertical platform lifts work better with limited space. Just call us for a free evaluation and we’ll give you a quote and answer any questions you may have.