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Scooter FAQs

Can I take my scooter apart for transport?

Yes — most portable scooters disassemble into 4–5 lightweight pieces for easy lifting. Full-size scooters may require a vehicle lift.

Can I use my scooter outdoors?

Yes — scooters can be used outdoors on sidewalks, paved paths, and smooth terrain. Full-size and heavy-duty models handle outdoor use best.

Can I test a scooter in your showroom?

Yes — you can try multiple models in our showroom. We stock the best-selling portable scooters, and if you’re looking for a specific model, you can always call to check availability.

How long does it take to charge a scooter battery?

Most scooter batteries take 6–8 hours to fully charge. Many customers plug in overnight so it’s ready each morning.

Lift Chair FAQs

What is a lift chair?

A lift chair is a recliner with a powered lifting mechanism that gently raises the user to a standing position and lowers them back down safely.

What’s the difference between 2-position, 3-position, and infinite-position lift chairs?
  • 2-Position: Slight recline; best for reading or watching TV.
  • 3-Position: Deeper recline; comfortable for napping.
  • Infinite-Position: Uses dual motors so the back and footrest move independently; allows zero-gravity, Trendelenburg, and fully customizable positions.
Do lift chairs come in different sizes?

Yes — many lift chairs are available in petite, small, medium, large, and wide sizes. Choosing the right size ensures proper back support, seat depth, and foot placement.

Can I try a lift chair in your showroom?

Yes — you can test multiple sizes, fabrics, and positions to find the perfect fit.

Rollator FAQs

What’s the difference between a walker and a rollator?

A walker has four legs and must be lifted slightly with each step. A rollator has four wheels, hand brakes, and a built-in seat, making it easier to maneuver without lifting.

Can rollators be used outdoors?

Absolutely. Rollators handle sidewalks, paved paths, and outdoor surfaces well. Larger wheels offer smoother outdoor performance.

How do I choose the right height?

Your elbows should bend slightly (about 15 degrees) when holding the handles. Most rollators and walkers are height-adjustable to fit different users.

Can I test a rollator or walker in your showroom?

Yes — you can try multiple models to find the right height, weight, and comfort level.

Wheelchair FAQs

What’s the difference between a manual wheelchair and a transport chair?

Manual wheelchairs have large rear wheels that the user can propel independently. Transport chairs have small rear wheels and must be pushed by a caregiver.

How much do manual wheelchairs weigh?

Standard manual wheelchairs weigh 35–50 lbs. Lightweight and ultra-light models can weigh 20–30 lbs, making them easier to lift into a vehicle.

Are manual wheelchairs good for long-term daily use?

Yes — manual wheelchairs are durable and designed for everyday mobility. Ultra-light models reduce strain for users who self-propel frequently.

How do I choose the right seat width?

Seat width should allow 1–2 inches of space on each side of the hips. Common widths include 16", 18", and 20", with wider options available for bariatric models.

Can I try a manual wheelchair in your showroom?

Yes — you can test multiple models to find the right fit, comfort, and weight for your needs.

Power Wheelchair FAQs

What’s the difference between a power wheelchair and a mobility scooter?

Power wheelchairs use a joystick for precise control and are designed for indoor maneuverability and medical-grade support. Scooters use tiller steering, require more upper-body strength, and have a wider turning radius.

How far can a power wheelchair travel on one charge?

Portable models typically offer 8–15 miles per charge, while full-size chairs may reach 15–20+ miles depending on battery size.

Can portable power wheelchairs be lifted into a car?

Yes — models like the Pride Jazzy Carbon 27 Series, Golden Cricket LT, Journey Zoomer, and Forcemech Navigator Pro are designed to be lightweight and foldable, making them easy to lift into most trunks.

Do power wheelchairs fold?

Portable models fold for easy transport. Full-size chairs do not fold and typically require a vehicle lift.

Stairlift FAQs

How do stairlifts work?

A stairlift uses a motorized chair that travels along a rail mounted to your staircase. You control it with a simple switch or remote, making it easy to move up and down safely.

Will a stairlift damage my walls or stairs?

No — stairlifts mount to the treads of the stairs, not the wall. This means no major construction or structural changes.

What happens if the power goes out?

Stairlifts have built-in batteries that allow the lift to continue operating during a power outage. You can still travel up and down the stairs safely.

How long does a stairlift last?

With proper care, stairlifts typically last 10–15 years. Batteries may need replacement every 2–4 years depending on usage.

Can I try a stairlift before buying?

Yes — you can test a stairlift in our showroom and see how the controls, seat, and swivel mechanism feel.

Vehicle Lift FAQs

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Bed FAQs

Do hospital beds raise and lower?

Yes — most beds offer high/low height adjustment, making transfers safer and helping caregivers work at a comfortable height.

What’s the difference between full-electric and semi-electric beds?
  • Full-electric: Head, foot, and height all adjust with a remote.
  • Semi-electric: Head and foot adjust electrically; height adjusts manually.

Full-electric beds are the most convenient and popular.

What hospital bed mattress options are available?

Common mattress types include:

  • Foam mattresses for everyday comfort
  • Innerspring mattresses for a traditional feel
  • Pressure-relief or low-air-loss mattresses for skin protection

Your needs determine the best option.

What is the Golden Passport Bed?

The Passport is Golden Technologies’ premium adjustable homecare bed, designed for comfort, positioning, and ease of use. It offers medical-grade adjustability with a more modern, home-friendly look.

Can I try the Passport Bed before buying?

Yes — you can test the Passport Bed in our showroom to feel the comfort, height range, and adjustability.

Patient Lift FAQs

What is a patient lift?

A patient lift is a powered or manual device that helps safely transfer a person from one surface to another — such as bed to wheelchair, wheelchair to toilet, or chair to recliner.

Who benefits most from a patient lift?

Patient lifts are ideal for individuals who:

  • Cannot bear weight safely
  • Need full support during transfers
  • Have limited mobility or strength
  • Require caregiver assistance for daily movement
Do patient lifts work with all slings?

No — slings must match the lift style and attachment type. Miller Mobility can help you choose the correct sling size and style.

Who benefits most from a sit-to-stand lift?

Sit-to-stand lifts are ideal for people who:

  • Can partially bear weight
  • Need help standing safely
  • Have limited leg strength
  • Want safer transfers without full lifting
Do sit-to-stand lifts require special slings?

Yes — they use stand-assist slings or strap-style slings designed for partial weight-bearing transfers.

Vertical Platform Lift FAQs

What is a Vertical Platform Lift?

A VPL is a powered lift that raises a wheelchair, scooter, or user straight up and down. It’s commonly used for porch steps, decks, garages, and indoor landings.

Does a VPL require a pit or major construction?

No — VPLs typically install on a concrete pad or existing surface. They do not require a pit or major structural changes.

What is a home elevator?

A home elevator is a residential lift that moves between floors inside your home. Bruno’s home elevators are designed for accessibility, convenience, and aging-in-place.

Does a home elevator require a shaft?

Bruno offers both:

  • Traditional shaft-style elevators
  • Space-saving models that require minimal construction

Your home layout determines the best option.

How much space does a home elevator require?

Space needs vary by model, but Bruno offers compact designs that fit into closets, corners, or unused areas of the home.

Ramp FAQs

What types of ramps are available?

Common ramp types include:

  • Modular ramps – customizable aluminum systems for homes
  • Portable ramps – lightweight, foldable options for travel or temporary use
  • Threshold ramps – small ramps for doorway lips or uneven transitions
  • Vehicle ramps – designed for loading mobility devices into vans or SUVs
What is a modular ramp?

A modular ramp is a permanent or semi-permanent aluminum ramp system that can be customized to fit your home’s entryway. They’re durable, weather-resistant, and ideal for long-term accessibility. Contact Miller Mobility to set up a free in-home evaluation.

How do I know what ramp length I need?

Ramp length depends on the height of the rise. A common guideline is a 1:12 slope — for every 1 inch of rise, you need 12 inches of ramp. For example, a 6-inch step typically needs a 6-foot ramp.

Can ramps be installed on uneven ground?

Modular ramps can be adjusted to fit uneven or sloped surfaces. Portable ramps require a stable, level landing at both the top and bottom.

How long does installation take?

Most modular ramp installations take a few hours to half a day, depending on size and layout. Portable ramps require no installation.

Transfer Pole FAQs

What is a security pole?

A security pole is a floor-to-ceiling support pole designed to help users stand, sit, and stabilize themselves safely. It installs without major construction and provides secure support in bedrooms, bathrooms, living rooms, and entryways.

Do security poles require drilling?

Most security poles use a tension-mounted design, meaning they tighten between the floor and ceiling with no drilling required. Optional screws can be used for permanent installation if desired.

Are security poles height-adjustable?

Yes — most poles adjust to fit standard ceiling heights, typically 7–10 feet. Extensions are available for taller ceilings.

Can a security pole be moved to another room?

Absolutely. Tension-mounted poles can be relocated easily, making them great for temporary or changing needs.

Can I test a security pole before buying?

Yes — you can see how the pole works in our showroom and get guidance on the best placement in your home.